Running homestays or guest homes and providing services to the standards satisfactory to our guests can sometimes be very challenging.
One of the source we rely on to constantly upgrade our facilities to meet guests requirements is through written and oral feedbacks and suggestions from guests. We are very open to suggestions so long as the implementation of those suggestions do not add too much cost that necessitates the upward revision of rental rates.
Major complaint from guests recently has been the heat. Indeed the weather is really hot now. Today it is 38 degree C. There were days when the temperature shot to 42 degree C. Upon receiving the complaints, we quickly brought in water coolers for Meru Hills and installed additional air conditioner at Tambun.
Guests too have difficulties finding good places to source good breakfast for the following morning especially when they check in late. We rectify the issue by providing complimentary free breakfast for the first morning.
Low water pressure on the top floor has also been a constant complaint from guests staying at the Syabas Tambun facility. We are currently looking for possible solution to remedy the issue by installing a water pump.
To ensure that our guests receive the best possible services at those economical rates which we charge, we encourage guests to continue providing comments while we strive to provide you more benefits...
Thank you and welcome to Syabas Homes...
